Trust center / Terms

Terms built around a careful product promise.

ChargeProof helps organize evidence. It does not control, predict, or guarantee chargeback outcomes.

Initial product copy for launch preparation. This page has not yet been reviewed by legal counsel.

The service

ChargeProof provides software for organizing merchant dispute information and preparing response materials. Features described as development-stage or mock analysis are not final adjudication tools.

No legal or financial advice

ChargeProof is not a law firm, bank, card network, or payment processor. The service does not provide legal advice and should not replace provider instructions or professional counsel.

Your responsibilities

You are responsible for having the right to upload each document, reviewing all response materials for accuracy, meeting provider deadlines, and submitting evidence through the appropriate channel.

Billing and cancellation

Paid access, renewals, refunds, and cancellation details will be shown at checkout and in billing settings. Merchant subscriptions may be canceled for future renewal.